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Refund policy


we have a 30-day return policy, which means that you have 30 days to request a refund after receiving your item.

In order for you to be eligible for a refund, your item must be in the condition in which you received it, unworn or unused, labeled and in its original packaging. You will also need a receipt or purchase document. To start the refund info@kidodidoshop.com

you can contact us at the address . Please note that returns must be sent to the following address: [901 Madison st, apt 2A, hoboken, Nj, 07030] If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to ship your package. Products sent back to us without requesting a refund will not be accepted. You are always with us for any refund questions info@kidodidoshop.com you can contact us at the address.



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Damages and problems
Please check your order when receiving delivery, and if the product is defective, damaged, or you received the wrong product, contact us immediately so that we can evaluate and correct the problem.


Exceptions / non-refundable products
special products (such as special orders or personalized products) and certain types of products cannot be returned. . We do not accept refunds If you have any questions or concerns about a specific product, please contact us.



Changes
The fastest way to ensure that you get what you want is to return the product in your hand and make a separate purchase for the new product after the refund is accepted.


European Union 14-day withdrawal period
Regardless of the above, if the goods are being shipped to the European Union, you have the right to cancel or refund your order for any reason and without justification within 14 days. As mentioned above, your product must be in the condition in which you received it, unworn or unused, labeled and in its original packaging. You will also need a receipt or purchase document.


Refunds
We will notify you after we have received and reviewed your refund and will let you know if the payback has been approved. Paid Payback If confirmed, your original payment method will be refunded automatically within 10 working days. Please pay attention that it may take some time for your bank or credit card company to process and send the refund as well.
If it has been more than 15 business days since we confirmed your refund, please info@kidodidoshop.com contact us at the address.